• ByteOnBikes@slrpnk.net
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    11 days ago

    I’d do a new registrar either way.

    I’ve worked at hosting companies in the past. I don’t know the timeline, but I’ve never encountered a situation where one folded this fast and just take down a client’s site over a copyright claim.

    And our clients, because of the nature of the internet being the internet, a small percentage were real scumbag folks, who while the content was objectionable and disgusting, it wasn’t illegal. Which means it stayed up.

    • If there was something highly illegal like csam or dark web stuff and it came from a federal agency, we’d take down the site immediately.

    • If it was a strong letter from a legal entity that we trusted, we would pass that to the client and recommend remediation. No takedown unless there was a court order.

    • If it was a weak letter from a random legal entity, we lol’ed and wait for the threat of a lawsuit/court order. This was surprisingly extremely common.

    So wtf is this registrar doing to shit on their clients so fast without a court order?

    • Th4tGuyII@fedia.io
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      11 days ago

      Yeah, if Iwantmyname are so neglectful as to pull the entire plug on your website over a singlular copyright claim, then I’d move right the fuck along too. They’re clearly not a trustworthy registrar.

      To make things worse, Itch.io isn’t exactly a small company either. If this happened to someone smaller, with less outreach to fight back with than Itch, I can only imagine they’d have no recourse against this neglectful behaviour.

      • Rikudou_Sage@lemmings.world
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        11 days ago

        I mean, smaller company is also a smaller impact and much faster decisions. If it happened to one of my small clients, it would be resolved within 20 minutes. If it would happen to my largest client, it would take hours if everyone in the decision chain suddenly turned competent and people with access to various stuff would all be available, which they probably wouldn’t, so realistically we’re talking days (assuming the DNS provider doesn’t restore it beforehand).

    • Maggoty@lemmy.world
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      11 days ago

      How long ago? because Records companies just won a lawsuit seeking damages from ISPs for not doing copyright actions.

      • ByteOnBikes@slrpnk.net
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        10 days ago

        I worked there in 2017-2020.

        You have a link to the details?

        Legal threats are a dime a dozen and I can see what type of action was made that gave the record companies a win.